"Every encounter with staff was pleasant, professional, and informative. I felt valued as a customer. The pricing was reasonable. The explanation of the issue with my care was very thorough. I didn’t feel like extraneous defects were made up just to get more money like is the case with some auto repair shops. I felt like I could trust what was being told to me by the staff at Mark’s."

"Needed my taillight replaced and due to Covid it took a very long time for the part to come in but Marks Guys constantly followed up on the part and with me until it finally arrived. They got me in and out and even dealt with my warranty company to get the parts covered. We’ve used Mark’s since we moved to TN about 20 years ago. Always does a fantastic job. Great customer service and fair pricing. We refer everyone to them."

"Mark .. Mark Jr and staff are absolutely amazing.. being female.. car repairs make me nervous because of other places I have been where they try to take advantage of the unknowing.. I would give this place a 10 star if I could"

"Once again Mark's to the rescue. I failed my smog test and according to the smog print out my catalytic converter was toast. Historically, if this part goes out on your car it can be anywhere from $500-$1200 to replace. I headed to Mark's, they ran a diagnostic and found out that it was most likely a build-up on my catalytic converter, not the part itself. Apparently, my car was only failing the smog test by one or two points so they suspected it should be an easy fix. Sure enough, they took the part out to clean it, flush a few fluids, test drive the car and kaboom. I'm ready to retake my smog test. They did tell me that you should drive the car around for awhile before retesting and told me to come by in the morning for a re-test just verify my car would pass smog. How awesome is that?! Apparently they are one of the only auto shops in Nashville or the state that has the tool to test catalytic converters, instead of just replacing it. I recommend Mark's to everyone and anyone who's need some work done to their car."